From the Malaysian Insider, 2013-12-01:
The issue of an increase in electricity tariffs has been spun out of proportion. In Malaysia, there is a growing need to review and increase our electricity tariffs, given that they are still one of the lowest rates in the world.
Malaysia’s power industry needs reform. The entire structural mechanism as outlined by the Malaysian Electricity Supply Industry (MESI) transformation programme and Incentive-Based Regulations (IBR) is intended to benefit the consumers by delivering value and quality in power distribution, using global key performance benchmarks.
For the industry, MESI and IBR reward the utility company based on performance measured by:
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System Average Interruption Frequency Index (SAIFI) – the global benchmark of the number of times the system experiences outages in a year;
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System Average Interruption Duration Index (SAIDI) – the global benchmark of the number of minutes the system experiences outages in a year; and,
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Customer Average Interruption Duration Index (CAIDI) – the global benchmark of the number of minutes a customer experiences outages in a year.
Wata - Malaysian Oil and Gas Engineer 